Client Development team is seeking an experienced healthcare Account Executive to manage and coordinate account service and performance management activities as the primary contact for retention and growth of a complex group of payer accounts.

Responsibilities:

**Provides strategic account development planning including understanding account values, vision, and measures of success in the respective health plan’s market.

**Partners and promote customer satisfaction, retention and drive enhanced value to our health plan clients via targeted solutions.

**Leads Project and program execution and monitoring including acting as the single point of contact for the account regarding service delivery, issue resolution, and reporting.

**Works with internal partners and health plan contacts to successfully implement new company web solutions in a timely and effective manner.

**Monitors, manages, and communicates overall value and proposition individually and in partnership with other management team members.

**Facilitates and builds strategic relationship development with Senior Health Plan Executives.

**Lead the contract renewal/negotiation and implementation process for existing/new accounts; including ensuring pricing and contract terms are aligned with company's profitability targets.

**Demonstrates strong analytical and presentation skills in support of strategic account management and membership expansion targets.

**Trains and mentors entry level Account Management staff

MUST have a Bachelor's degree

Seven years’ experience in health plan management, account management or IT systems/business processMaster's Degree preferredExperience in provider network management, health benefits management, care management, or call centerDeep understanding of the healthcare industry importantManagement consulting experience is a plusAbility to travel approximately 10 percent of time

Contact Gary@GaryLouisNelson.com