Working in an integrated services business vertical providing innovative solutions to customers in multi domain sectors including Real Estate, Healthcare, Supply Chain & Logistics, Manufacturing industries; across three service lines—Business Processing, Technology and Procurement in multiple geographies. This role leads on customer strategy and engagement , revenue protection and growth and long term business strategy.

Job Responsibilities:

• Create, communicate and monitor a go-to market strategy for customer accounts and ensure consistent roll out globally
• Have overall ownership of Client relations and Service Delivery across the Account Management team
• Ensure the delivery of key growth objectives - Revenue, Profit
• Be known as an expert in the industry to drive strategy and leverage alliance
• Manage a virtual and culturally diverse team
• Facilitate introductions for company to broaden business opportunities

Required Skills:

• Significant experience in Business Process Outsourcing and/or IT Services and Offshoring with a strong interest and understanding of technologies and software in these areas
• Track record in sales and account management as well as a sales management in BPO or IT services
• Ability and experience to manage and grow revenue of the existing accounts
• Effective projects or complex solutions handling exposure
• Responsible for managing, supporting, developing and coordinating the actions of the assigned CRMs and Solutions team
• Knowledge and experience in consulting / operational strategy, building shared services (consolidation), global delivery models
• Demonstrate track record of client relationship development and service
• Strong financial business acumen with and excellent business understanding
• Proven global expertise and perspective, executive level presence and influence
• Ability to meet travel requirements, covering all key regions of client’s organization

Position may be based out of UK or US.Apply here or email Gary@GaryLouisNelson.com